1. About tango shoes
Are all tango shoes custom made?
Yes ! Every pair of tango shoes and tango sneakers are manufactured following the customer's specifications for size, heel and sole.
How long does it take for a pair of tango shoes to be manufactured?
It takes around 15 business days for a pair of tango shoes or tango sneakers to be manufactured. Remember that every pair is handmade.
What are the different types of heels and soles to combine my tango shoes?
There are a lot of combinations of heels and soles to customize your tango shoes and tango sneakers which you will find in every product's page.
How do I know my Standard Size?
Follow this size chart.
2. About my order
How can I check the status of my order?
In the receipt of your order you will find your order number. To track your order you need to log in and go to our order tracking page. There you will have to enter your order number and click on View button.
Which are the different order status?
1. New → We receive and check all the information in your order before sending it to the manufacture process.
2. In Progress → Our craftsmen receive your order and start the manufacture process.
3. Complete → Your Tango Shoes have been shipped to your address.
3. About shipping
Do you ship anywhere in the world?
How do you ship my tango shoes?
We offer FedEx International Priority service. For more information please visit our shipping information.
What is the cost of the shipping to my destination?
We have recently made excellent agreements with FedEx for our customers. You can check the precise shipping cost of the parcel in your checkout process.
Can I track my order?
Yes ! As soon as your order is shipped, you will receive a FedEx notification with your tracking number. You can track your order at any time clicking on the tracking number link on the e-mail.
How long does it take for the order to arrive to my destination?
Please check our shipping information.
Do I have to pay any taxes or fees in my country?
We have no handling Fees. All our products are tax and duty free. However you may have to pay tax, duty and/or clearance fee within your own country. For more information please check with your country's customs.
4. About guarantee and returns
Do all tango shoes have guarantee?
Yes ! Visit our Guarantee & Return Policy.
What happens if they don't fit?
For detailed information please check our Guarantee & Return Policy.
5. About customer service
Is it safe to buy at argentinatangoshoes.com?
Yes ! Feel absolutely safe buying at argentinatangoshoes.com. We have the highest security level to encrypt and protect your information at the processing moment.
We are Verisign Secured.
How long does it take for my questions to be answered?
We do our best to answer every question within 24 - 48 hours during business days.
How can I contact you?
Here you can check all the ways to contact us.
6. About group sales
What about group sales?
Visit group sales for more information.
7. About promotions, discounts and gift certificates
Promotions applies to order total before shipping . They cannot be applied to previous or pending purchases. They cannot be combined with any other offers or discounts. They cannot be applied to the purchase of gift certificates. Gift certificates may not be combined with promotions. One coupon per customer. argentinatangoshoes.com reserves the right to cancel any order due to unauthorized, altered, or ineligible use of discount.
For any further questions or suggestions please feel free to contact us by the classic ways or using the form below: